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Diversity Equity and Inclusion in the Workplace Certificate (Online at your own pace)


Adult Enrichment / Business & Consumer -
Online Certificates and Courses 2025

75% of the world’s major conflicts have a cultural dimension and the culture sector now accounts for 6.1% of the global economy. The United Nations reports that creative and cultural industries (CCI) generate annual revenues of US$ 2,250 billion and nearly 30 million jobs worldwide, employing more people aged 15 to 29 than any other sector. To improve diversity, achieve equity, and foster inclusion one must be intentional, consistent, and courageous.

LERN’s Diversity, Equity, and Inclusion (DEI) in the Workplace Certificate focuses on improving cultural competence and encourages continuous learning. Students will gain a better understanding of DEI.

Courses:

  • What is DEI?
  • Inclusive Communication
  • DEI and Organizational Success

Courses are online and asynchronous, meaning students may login to the classroom anytime during the course session, day or night, 24/7. For more information, go to our Online Professional Development Certificates & Courses FAQ


Class Details:

What is DEI?
Unit 1: Diversity
    Define diversity
    Understanding the different ways diversity may present in the workplace
    How diversity benefits your work team
    Overcoming challengers related to diversity
Unit 2: Equity
    Define equity - The "E" in DEI
    Differentiate between equity and equality
    How to make an impact as an individual contributor
    Effective ways to promote workplace equity
Unit 3: Inclusion
    Define Inclusion
    Promoting a sense of belonging in the office
    measuring the inclusivity of your workplace
    Diversity wins: How inclusion matters
Unit 4: Justice
    Define Justice
    Why justice is difficult to achieve
    What is allyship and how you can get involved
    "Isms" in society: racism, classism, sexism
Inclusive Communication
Unit 1: Cultural Differences in Communication
    Overview of global communication statistics
    Understanding the beauty in language
    Examples of cultural differences in communication
    How to manage cultural differences in the workplace
Unit 2: Conversation About Race in the Workplace
    Why we shouldn't avoid race-related conversations
    What is color-blind ideology and how it harms DEI
    How to start conversations about race
    Resources to increase racial literacy
Unit 3: Having Uncomfortable Conversations
    Creating a foundational relationship that supports difficult conversations
    What to do if conversations become uncomfortable
    Intentional harm verses unintentional harm
    How to prevent a communication crisis
Unit 4: Communication that Supports Social Identities
    What is social identity?
    Using cultural communication to build positive professional relationships
    Cultural differences in Body Language
    Nonverbal Communication
DEI and Organizational Success
Unit 1: Unconscious Bias and Cultural Competence
    Performing an honest self-reflection
    Intentionally counteracting stereotypes
    Dismissing the idea that normativity is set by the majority
    Cultural competence as continuous learning
Unit 2: The Multi-Generational Workforce
    Overview of the 7 living generations
    Understanding the benefits of a multi-generational team
    Identifying and utilizing the strengths of your team members
    What Gen Z and Millennials expect in workplace
Unit 3: DEI Best Practices
    Top 10 challenges with DEI
    Top 10 DEI best practices
    Determining if your organization should have a DEI Officer
    What's next for DEI?
Unit 4: Supervising in a Diverse Workplace
    Developing emotional intelligence
    Ensuring and supporting accessibility for all employees
    How to tackle microaggressions effectively and efficiently
    Being an inclusive leader
Instructor

Jermaine Dykes


Jermaine Dykes is a Director of Project Management with over 15years of Project Management experience. He has expertise in Project /Program Management and have shepherd projects that has encompassed $5M-$10M budgets in sectors including Government, Gaming, Education, and Finance. Jermaine excels in focusing his teams on delivering value, especially in a fast-paced environment.


He is also a professor teaching in Project Management, Marketing, Information Technology and Business Management programs. Mr. Dykes is a guest speaker for numerous Leadership and Project Management conferences.
His board chairmanships include current Vice President of Membership Project Management Institute Las Vegas Nevada, Chairman of the Citizen Advisory Economic Redevelopment for Downtown area Las Vegas, Nevada. He is past president of International Institute of Business Analysis Las Vegas Chapter. Jermaine received his B.A. degree in Information Technology, and an MBA with Information Technology specialization.

Travette Webster


Travette A. Webster serves as LERN’s Director of Communications and comes with an abundance of experience successfully promoting continuing education and lifelong learning programs through various social mediums. For over 15 years, she has worked with individuals and organizations to create and publish content on various social media platforms, including Facebook, Instagram, LinkedIn, Twitter, YouTube, Snapchat, Tik Tok, and many others. Through robust social media engagement, Travette has helped companies to identify and grow market segments, build brand awareness, and increase customer conversion. She holds a Master of Business Administration from Prairie View A&M University, with an additional focus on Organizational Design and Behavior.

OE-21320a-ugc

  Jermaine Dykes , Travette Webster


Online
Sun-Sat, Feb 3 - May 2
12:01 AM - 11:59 PM

Su
M
Tu
W
Th
F
Sa

Min Age   18 yr.

Price: $ 495 00
OE-21320b-ugc

  Jermaine Dykes , Travette Webster


Online
Sun-Sat, Apr 7 - Jun 27
12:01 AM - 11:59 PM

Su
M
Tu
W
Th
F
Sa

Min Age   18 yr.

Price: $ 495 00
Registration begins  
Jan. 7th at 9:00 AM
OE-21320c-ugc

  Jermaine Dykes , Travette Webster


Online
Sun-Sat, Jun 2 - Aug 29
12:01 AM - 11:59 PM

Su
M
Tu
W
Th
F
Sa

Min Age   18 yr.

Price: $ 495 00
Registration begins  
Jan. 7th at 9:00 AM
OE-21320d-ugc

  Jermaine Dykes , Travette Webster


Online
Sun-Sat, Sep 2 - Nov 28
12:01 AM - 11:59 PM

Su
M
Tu
W
Th
F
Sa

Min Age   18 yr.

Price: $ 495 00
Registration begins  
Jan. 7th at 9:00 AM