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HR for Non HR Managers Certificate (Online at your own pace)

Adult Enrichment / Business & Consumer -
Online Certificates and Courses 2025

You as a manager are on the front lines of human resources (HR) for your organization.
Upskill your knowledge about HR. Conquer one of the essential competencies for a successful manager, moving up, and contributing to the productivity of your organization. Crush it with your people. Whether you work with a small organization or a large one with HR specialists, you play a critical role in creating a positive HR environment. Know what every manager needs to know about HR.

Courses in this certificate must be taken in the following order:

  • Your Roll in HR
  • HR Aspects of Good Leadership
  • Optimizing Performance and Employee Success

Courses are online and asynchronous, meaning students may login to the classroom anytime during the course session, day or night, 24/7. For more information, go to our Online Professional Development Certificates & Courses FAQ

Class details:

Your Roll in HR
Unit 1: The Role of Human Resources
    Concise breakdown on what HR is
    Overview of what HR professionals do
    Your role in HR as a manager
    Moving forward with confidence in your people management responsibilities
    Unit 2: Strategic HR: Human Capital and your Mission
      What HR outcomes you should target as a manager
      Developing your people goals
      Gaining access to cutting edge research
      Tapping evidence-based recommendations
      Boosting your human resources leadership with non-HR managerial skills.
Unit 3: Onboarding
      The critical first few days and weeks
      The Onboarding process and tips
      Fostering peer relationships and support
      Establishing expectations
      The Onboarding outcomes and results
 Unit 4: Talent development and Organizational Goals
      Upskilling your employees
      Training for success
      Coaching for high performance
      Your role in employee retention
      Aligning your HR role with employees for organizational success
HR Aspects of Good Leadership
Unit 1: The Doctrine of Employment-At-Will
    The difference between federal & state employment-at-will laws.
    How at-will employment works in conjunction with the employee hiring, firing, disciplinary action & suspension process.
    Understanding employment-at-will violations (covenant of public policy, covenant of implied contracts, and covenant of good-faith and fair dealing).
    EEOC regulations that offer protection for employees in the workplace.
    Leadership actions that can work for, or against, company leaders if an employee files a claim/lawsuit.
 Unit 2: Effectively Dealing with Disruptors & Difficult Employees
    How to stop bad employee behavior before it gets out of hand.
    How to use company policies & work rules to set employee boundaries.
    How to effectively deal with workplace gossip, blame, narcissistic behavior, and passive-aggressive workers.
    Easy to learn skills, techniques & guidelines for successfully managing and addressing the most difficult employee personalities.
Unit 3: Preventing Employee Threats & Threatening Behavior
    What constitutes threatening behavior in the workplace (implicit & explicit words/actions, open racial/religious prejudice, bullying, etc.).
    How to detect and address threatening behavior (against management or between co-workers).
    When to get HR and/or law enforcement involved.
    Properly documenting threatening incidents.
 Unit 4: Avoiding Complaints of Harassment, Retaliation & Unfair Treatment
    Do’s & Don’ts for effectively handling employee complaints & dealing with HR investigations.
    Liability issues for harassment & hostile work environment by supervisors/managers.
    Inappropriate work relationships that can create personal & legal issues for company leaders.
    Interpersonal skills that promote good leadership in today’s hectic legal-prone work environment.
Optimizing Performance and Employee Success
Unit 1: Define and Communicate Job Expectations
    Identify, create, and communicate job expectations.
    Collaborate with employees on job expectations.
    Connect employee behaviors to job performance.
    Describe performance expectations.
 Unit 2: Employee Engagement and Performance Management
    Apply tools and techniques for employee buy-in and commitment.
    Define intrinsic and extrinsic motivation.
    Lead employees to take ownership of their own performance.
    Gain employee ownership and commitment.
Unit 3: Documentation and the Performance Review Process
    Develop coaching skills.
    Practice giving performance feedback.
    Describe job performance using behavioral terms.
    Identify key aspect to include in the performance review.
 Unit 4: Create a High-Performance Team Culture
    Identify the vision for your team culture.
    Evaluate the behaviors that undermine your team culture.
    Evaluate the behaviors that support your team culture.
    Create a sustainable team culture for the future.
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Instructor

Julie Coates

Julie Coates is the foremost authority in North America on learning and communication styles in the workplace. As a non-HR manager, she has decades of experience with HR issues, responsibilities, writing HR policies, and working with full-time HR professionals and attorneys. Ms. Coates has been interviewed by the BBC, New York Times, Psychology Today, and numerous other national media. She has spoken throughout Canada and the U.S., as well as in Australia, Russia, England and Germany. Her pioneering work, the first in North America, on Gen Z As Managers, is her latest research and presentation sessions. Julie Coates attended Cornell University, received a Master’s Degree, and now is an adjunct faculty member at the University of South Dakota, where she teaches in the graduate program on adult education. Julie is the author of Invisible Diversity, the classic work in the field on Generational Learning Styles, and is co-author of Nine Shift: Work, life and education in the 21st century. She was a Danforth Fellow for undergraduate teaching, invited as a guest lecturer at Radcliffe. Interact with her on LinkedIn. Check out her personal blog at littlebluemountain.com

Julie Coates

Julie Coates is the foremost authority in North America on learning and communication styles in the workplace. As a non-HR manager, she has decades of experience with HR issues, responsibilities, writing HR policies, and working with full-time HR professionals and attorneys.

Ms. Coates has been interviewed by the BBC, New York Times, Psychology Today, and numerous other national media. She has spoken throughout Canada and the U.S., as well as in Australia, Russia, England and Germany. Her pioneering work, the first in North America, on Gen Z As Managers, is her latest research and presentation sessions. Julie Coates attended Cornell University, received a Master’s Degree, and now is an adjunct faculty member at the University of South Dakota, where she teaches in the graduate program on adult education. Julie is the author of Invisible Diversity, the classic work in the field on Generational Learning Styles, and is co-author of Nine Shift: Work, life and education in the 21st century. She was a Danforth Fellow for undergraduate teaching, invited as a guest lecturer at Radcliffe. Interact with her on LinkedIn. Check out her personal blog at littlebluemountain.com

Sally Klauss

Sally Klauss, MBA, CPCC, has an extensive background in management, employee training and development, total quality management and business management. She is also a leadership coach specializing in management development. Klauss is a popular online instructor teaching several other courses as well.

OE-21330a-ugc

  Julie Coates , Sally Klauss , Lupe McElroy

Online
Sun-Sat, Feb 3 - May 2
12:01 AM - 11:59 PM
Su
M
Tu
W
Th
F
Sa
Min Age   18 yr.
Price: $ 495 00
OE-21330b-ugc

  Julie Coates , Sally Klauss , Lupe McElroy

Online
Sun-Sat, Apr 7 - Jun 27
12:01 AM - 11:59 PM
Su
M
Tu
W
Th
F
Sa
Min Age   18 yr.
Price: $ 495 00
Registration begins  
Jan. 7th
OE-21330c-ugc

  Julie Coates , Sally Klauss , Lupe McElroy

Online
Sun-Sat, Jun 2 - Aug 29
12:01 AM - 11:59 PM
Su
M
Tu
W
Th
F
Sa
Min Age   18 yr.
Price: $ 495 00
Registration begins  
Jan. 7th
OE-21330d-ugc

  Julie Coates , Sally Klauss , Lupe McElroy

Online
Sun-Sat, Sep 2 - Nov 28
12:01 AM - 11:59 PM
Su
M
Tu
W
Th
F
Sa
Min Age   18 yr.
Price: $ 495 00
Registration begins  
Jan. 7th