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Management Certificate (Online at your own pace)


Adult Enrichment / Business & Consumer -
Online Certificates and Courses 2025

Enhance your management skills through this program for supervisors, managers, and emerging leaders. Nothing creates success like a solid foundation. Discover the keys for effectively managing your employees. Find out how to create clear expectations, engage and motivate employees, and increase your effectiveness. Then you will explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization. Finally, get the keys to manage different generations in your workplace. Discover what motivates each generation at work, what incentives they respond to, and what messages they value.

Courses:

  • Management Boot Camp
  • Collaborative Management
  • Managing Generations in the Workplace

Courses are online and asynchronous, meaning students may login to the classroom anytime during the course session, day or night, 24/7. For more information, go to our Online Professional Development Certificates & Courses FAQ


Class details:

Management Boot Camp
Unit 1: Fundamentals of Management
    How to determine, set, and communicate job expectations
    Linking employee behaviors to performance
    Describing performance expectations
    Increasing employee commitment and pride and evaluate performance
Unit 2: Employee Engagement
    Motivating and engaging employees to get the job done
    Tools and techniques to increase employee buy-in and commitment
    How to communicate with employees and get them involved and engaged in their own performance evaluations
Unit 3: Increasing your Success Part 1
    Enhancing your ability to manage effectively
    In-depth analysis of the behaviors of your style
Unit 4: Increasing your Success Part 2
    Behaviors that inhibit your ability to manage effectively
    Advanced analysis of the behaviors of your management style
Collaborative Management
Unit 1: Principles of collaboration in management
    Defining principles of collaboration
    Emotions, self-mastery and collaboration
    Redirecting teams and group collaboration
    Conflict management and facilitation
Unit 2: Relationship building
    Building relationships fundamentals
    Renegotiating failed relationships
    Managing collaborative potentials
Unit 3: Strategies to tap into group collaborative potential
    Harnessing collaborative energy
    Responsible communication
    Managing collaboration for performance
Unit 4: Your action plan for collaborative management
    Setting your management goals
    Identify and utilize collaborative resources
    Creating a collaborative management action plan
Managing Generations in the Workplace
Unit 1: What makes these generations different
    The transition from the Industrial Age to the Internet Age
    How society shapes us
    Who are the Boomers?
    Who are Xers?
    Who is Gen Y?
Unit 2: Evolving standards of hard work and success
    Knowledge work and the value of time
    Time as key to profitability
    The focus on outcomes
    The problem with meetings
    A new type of leadership
Unit 3: What motivates generations at work
    Monetary and non-monetary rewards
    Key role of the “boss”
    A balanced life
    Lateral career moves
    Second careers
    Supporting social causes
    Retirement reservations
Unit 4: Work styles and technology
    Customizing work styles and processes
    Peak work time and place
    A new role for technology and work
    Working collaboratively
    Modern recruitment
Instructor

William A Draves


William A. Draves is one of the foremost authorities in the world on teaching online. More than 6,000 faculty and teachers have taken this course. He did his graduate work in education, with an emphasis on adult education, from The George Washington University in Washington DC.

Draves has taught for over thirty years, including teaching at the graduate level. His books include "How to Teach Adults," the most popular book ever written on the subject, and "Energizing the Learning Environment."

He has been interviewed by Wired.com, The New York Times, NPR, NBC Nightly News, Washington Post, Virtual University News, Chronicle of Higher Education and other national media.

Draves is author of the book, "Advanced Teaching Online," which is used as the text book for this course. This course is part of the Certified Online Instructor (COI) designation, the most recognized certification for online teaching in higher education.

Sally Klauss


Sally Klauss, MBA, CPCC, has an extensive background in management, employee training and development, total quality management and business management. She is also a leadership coach specializing in management development. Klauss is a popular online instructor teaching several other courses as well.

OE-21230a-ugc

  Sally Klauss , William A Draves


Online
Sun-Sat, Feb 3 - May 2
12:01 AM - 11:59 PM

Su
M
Tu
W
Th
F
Sa

Min Age   18 yr.

Price: $ 595 00
OE-21230b-ugc

  Sally Klauss , William A Draves


Online
Sun-Sat, Apr 7 - Jun 27
12:01 AM - 11:59 PM

Su
M
Tu
W
Th
F
Sa

Min Age   18 yr.

Price: $ 595 00
Registration begins  
Jan. 7th at 9:00 AM
OE-21230c-ugc

  Sally Klauss , William A Draves


Online
Sun-Sat, Jun 2 - Aug 29
12:01 AM - 11:59 PM

Su
M
Tu
W
Th
F
Sa

Min Age   18 yr.

Price: $ 595 00
Registration begins  
Jan. 7th at 9:00 AM
OE-21230d-ugc

  Sally Klauss , William A Draves


Online
Sun-Sat, Sep 2 - Nov 28
12:01 AM - 11:59 PM

Su
M
Tu
W
Th
F
Sa

Min Age   18 yr.

Price: $ 595 00
Registration begins  
Jan. 7th at 9:00 AM