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Leading Virtual Teams

Adult Enrichment / Business & Consumer -
Online Certificates and Courses 2025

Discover the keys to communicating with and managing remote workers, one of the fastest growing sectors of the workforce. Some 80% of employers are keeping some or many of their employees working from home part of the week. People working from home are 25% more productive than those who work in an office. Working from home is here to stay. Tap into the experience of a CEO who has been managing remote workers for 22 years. He has pioneered the fundamental processes and procedures you won’t get anywhere else. And consulted with organizations around North America on managing remote workers. 

Courses:

  • Communicating with Virtual Teams
  • Managing Remote Workers

Courses are online and asynchronous, meaning students may login to the classroom anytime during the course session, day or night, 24/7. For more information, go to our Online Professional Development Certificates & Courses FAQ

Class details:

Communicating with Virtual Teams
Unit 1: Understanding the Remote Workplace
    The economics of the new Knowledge Society
    Organizational benefits from remote workers
    Employee benefits of working from home
    How remote work improves productivity
 Unit 2: Advanced Tips on Working from Home
      The essentials of successful Remote Work
      Remote Workflow and Work Day
      Peak work time and the new work rules
      Coping with guilt and work stress
      The 5 bad habits newbie remote workers acquire
Unit 3: Issues in Working from Home
      Transitioning office-centered workers
      Establishing social contact and meetings
      Late night emails and establishing boundaries
      Miscommunication online and the solutions
      Work Solutions for Personal time and needs
      Making weekends personally rewarding and organizationally productive
 Unit 4: Communicating with Remote Workers
      Virtual office communication software
      Synchronous tools and tips
      Asynchronous tools and tips
      The need and role of the new ‘water cooler’
Managing Remote Workers
Unit 1: Moving work from Activity to Outcomes
    Rewriting job descriptions
    Designing the virtual work week
    Assigning work
    Gaining Buy-In
 Unit 2: Supervising Remote Workers
      Documenting work
      Transparency and reporting
      Addressing underperforming workers
      Personal time vs. work time
Unit 3: Running Effective Virtual Meetings
      A written agenda is critical
      Socializing in the virtual meeting
      Running discussions online
      How to include and involve everyone
 Unit 4: Working with Your Superiors
      Documenting the impact of remote work
      Making the case for a virtual corporate culture
      Techniques to convince
      The future of remote work and virtual offices
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Instructor

William A Draves

William A. Draves, CAE, has been working from home since 1998, when he figuratively blew up his organization’s national headquarters and sent employees home to work. Currently his staff live and work in six states, from Rhode Island to Oregon. Draves gained his Certified Association Executive (CAE) designation in 1989 from the American Society of Association Executives. He created a new system for supervising remote workers based on outcomes and results, which he and his staff have been using for over 20 years. With John Allen, he created one of the first virtual offices in the country, where staff gather almost daily for both work and social interaction.

He has consulted with organizations all over North America on working from home, communicating with remote workers, and managing and supervising dispersed employees.

William A Draves

William A. Draves, CAE, has been working from home since 1998, when he figuratively blew up his organization’s national headquarters and sent employees home to work. Currently his staff live and work in six states, from Rhode Island to Oregon. Draves gained his Certified Association Executive (CAE) designation in 1989 from the American Society of Association Executives. He created a new system for supervising remote workers based on outcomes and results, which he and his staff have been using for over 20 years. With John Allen, he created one of the first virtual offices in the country, where staff gather almost daily for both work and social interaction. He has consulted with organizations all over North America on working from home, communicating with remote workers, and managing and supervising dispersed employees.
OE-21260a-ugc

  William A Draves

Online
Sun-Sat, Feb 3 - Mar 28
12:01 AM - 11:59 PM
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M
Tu
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Th
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Sa
Min Age   18 yr.
Price: $ 395 00
OE-21260b-ugc

  William A Draves

Online
Sun-Sat, Apr 7 - May 30
12:01 AM - 11:59 PM
Su
M
Tu
W
Th
F
Sa
Min Age   18 yr.
Price: $ 395 00
Registration begins  
Jan. 7th at 9:00 AM
OE-21260c-ugc

  William A Draves

Online
Sun-Sat, Jun 2 - Aug 1
12:01 AM - 11:59 PM
Su
M
Tu
W
Th
F
Sa
Min Age   18 yr.
Price: $ 395 00
Registration begins  
Jan. 7th at 9:00 AM
OE-21260d-ugc

  William A Draves

Online
Sun-Sat, Sep 2 - Oct 31
12:01 AM - 11:59 PM
Su
M
Tu
W
Th
F
Sa
Min Age   18 yr.
Price: $ 395 00
Registration begins  
Jan. 7th at 9:00 AM